Purchase and Post Purchase Help

 

What are Unlimited Access Plans?
Unlimited Access is a time based subscription plan for your CIBIL Score & Report.  You can refresh your CIBIL Score & Report daily during the subscription period and have an option to choose either a 1 month (550/-), 6 months (800/-) or 12 months (1200/-) plan.  
With unlimited access, you also get access to other CIBIL Services like Personalized Loan Offers, Credit Monitoring and Dispute Assistance.  
Click here to get your unlimited access plan.

 

Why am I getting an error "Account already exists" when I try to submit the online application form?
If you have applied for a product from CIBIL earlier, we would have created a myCIBIL account for you to enjoy seamless access to all CIBIL Services. To access your unlimited plan, just login to myCIBIL and click on the 'Buy Credit Reports' under 'Refresh Center' as shown below.

refresh center

Login to myCIBIL.

 

 

I was unable to complete my identity verification online. What do I do now?

To complete your identity verification, please contact our Customer Support Helpline at 022-61404300 between 10 AM and 6 PM (Monday to Friday).

To ensure a smooth verification process, we suggest you keep your credit card and loan account details handy.

 

 

Can I purchase only the CIBIL Report?

 

Yes, you can purchase only the CIBIL Report. The CIBIL Report will just represent your credit history as reported by the Banks and Financial Institutions. To purchase the CIBIL Report, you need to download (link to www.cibil.com/sites/default/files/pdf/consumer-request-form.pdf) and mail the duly filled form (at the address mentioned in the form) along with KYC compliant documents and a Demand Draft of Rs. 164/-.