Company Disputes

CIBIL Company Credit Information Report (CCR) consists of Company Details Eg: Address, Contact etc., Account Information and Enquiries. If any information on your CCR is inaccurate or needs to be updated, we shall be pleased to assist you in rectifying / updating your report. To raise a dispute online, click on the link provided at the bottom of the page. This process is known as Company Dispute Resolution.

Dispute request can be raised based on Company Credit Information Report (CCR) purchased by the consumer from CIBIL or CCR pulled by the Credit Institution. Go through the types of dispute enlisted below to understand the various inaccuracies that can be corrected. For more details, go through the Frequently Asked Questions.


TYPES OF DISPUTES

1. Company / Account Details
You can dispute various fields in your company’s CCR. For example : Company Details like Company Name, Address, Company Phone number, Company PAN Number etc and Account Details like Credit Type, Asset Classification, Sanction Amount etc just to name a few.


2. Ownership
You can also raise a dispute for Ownership of an Account. The term Ownership of an Account means that a particular account in your company’s CCR does not belong to you or the entire report is inaccurate.


3. Duplicate Account
If the same account reflecting more than once in your CCR, you can initiate a request for correction.


4. Fields that can be disputed

Dispute can be raised for the following :

Company Details :

  • Company Name
  • Company’s Registered Address
  • Company’s Branch Address
  • Telephone Numbers
  • PAN (Company)
  • Promoter/ Director/ Proprietor/ Partner Name
  • Relationship
  • Legal Constitution
  • City
  • State
  • PIN Code

Account Details :

  • Credit Type
  • Asset Classification
  • Sanction Date
  • Sanctioned Amount/ High Credit
  • Current Balance
  • Bank Remark
  • Status
  • Date Classified as Willful Defaulter
  • Suit Filed Status
  • Date of Suit
  • Suit Amount

Report Order Number & DUNS No.

  • Report Order Number – Order Number assigned to the Company CIR by the CIBIL system.
  • DUNS Number – D-U-N-S® Number is a unique identification Number provided by CIBIL to every Borrower, at a particular location.

Action initiated by CIBIL
Based on the information submitted by you to initiate a dispute, we shall check with the relevant Credit Institution/s and notify you as appropriate in 30 days.


HOW TO INITIATE A DISPUTE

The easiest way to initiate a dispute request is by submitting a duly completed online Dispute Form. Please click below to initiate an online Dispute request.

Raise an Online Dispute

Consumers can raise disputes with CIBIL for data inaccuracies reflecting in their CIR. CIBIL does not charge its consumers for this service.

 


Alternatively, you can raise a Dispute Request by writing to us at the following address :

TransUnion CIBIL Limited, One Indiabulls Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400 013