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I acknowledge and provide my unconditional, explicit consent to TU CIBIL to capture my device information consisting of data elements associated with the device, including the device type, geolocation, browser, and system settings such as language settings , (together, called as "device profile information") and to use device profile information to identify suspicious and/or high-risk devices used to access any website and mobile applications and detect fraudulent activities. I acknowledge that the information may be shared by TransUnion CIBIL with their service providers. I understand that this device profile information so shared by me basis my express consent can be transferred to, processed, used and stored by TransUnion CIBIL / service providers /transferees on servers that may be located outside of India and to use and /or create a pool /database of the information so collected from me. Furthermore, I agree and acknowledge that the use of this device profile information for the above purpose and its subsequent transfer shall not be made the basis for any complaint, claim, suit, demand or cause of action or other proceeding against the TransUnion CIBIL or the transferees by me or any third party. I further, accept that neither TransUnion CIBIL nor any transferee has made any promises or representations to me in order to induce me to provide this device profile information or seek any consent or authorization in this regard, and that this consent has been provided by my free will. TransUnion CIBIL shall retain this device profile information until withdrawn by me in writing.

I acknowledge and provide my unconditional, explicit consent to TransUnion CIBIL to capture my device information consisting of data elements associated with the device, including the device type, geolocation, browser, and system settings such as language settings , (together, called as "device profile information")

Why are you receiving this notification?

This is to notify you that a lender has reviewed your CIBIL Report.

Whenever you submit an application for a loan or credit card, the lender will check your CIBIL Report, which will be noted as "Enquiries" in your report.

CHECK YOUR CIBIL SCORE & REPORT
Enquiry | Cibil
Enquiry | Cibil

How can you check details of the enquiry notification?

Regularly monitoring your credit information safeguards your credit profile against identity theft or fraud.

Choose a CIBIL Subscription Plan to check details of the enquiry notification received via SMS/email.

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Access only to CIBIL report as on the date of purchase.

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*Use 'ENQDISC20' at checkout to avail this benefit

Log In, if you already have a CIBIL Account.

Learn the key terms related to enquiries mentioned in this notification.

ECN (Enquiry Control Number)

A unique 9–10-digit number generated when the lender checks your CIBIL Score.

Enquiry Purpose

The type of credit requested like home loan, personal loan or commercial loan.

Enquiry Date & Time

When the lender requested your credit history and CIBIL Score or MFI score.

What to do if the enquiry does not belong to you?

Principal Nodal Officer (PNO)

Lenders appoint a principal nodal officer (PNO) expected to oversee the overall complaints management process of the bank. You can access this detail here.

Initiate a Dispute

You can initiate a dispute with CIBIL and we will verify the details in our records. Click here

Contact Us

Alternatively, if you are sure that the enquiry does not belong to you, click here to write to us. 

Featured Articles

Learn more about improving your CIBIL score and the role it plays in your financial development.

Why Did I Get an Enquiry on My CIBIL Report?

You may have recently checked your CIBIL Report and noticed an enquiry you don't recognize. Credit enquiries happen when a bank/financial institution has accessed your CIBIL Report, usually in connection with a new credit card or loan application.

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What To Do If You Don't Recognize a credit enquiry On Your CIBIL report?

You check your CIBIL report and see a credit enquiry from a bank/financial institution that does not belong to you.

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