Skip to main content
BUSINESS
PERSONAL
English
CIBIL English
CIBIL Hindi
CIBIL Tamil
CIBIL Telugu
CIBIL Bengali
New User
BUSINESS
PERSONAL
New User
| |
English
CIBIL English
CIBIL Hindi
CIBIL Tamil
CIBIL Telugu
CIBIL Bengali

I acknowledge and provide my unconditional, explicit consent to TU CIBIL to capture my device information consisting of data elements associated with the device, including the device type, geolocation, browser, and system settings such as language settings , (together, called as "device profile information") and to use device profile information to identify suspicious and/or high-risk devices used to access any website and mobile applications and detect fraudulent activities. I acknowledge that the information may be shared by TransUnion CIBIL with their service providers. I understand that this device profile information so shared by me basis my express consent can be transferred to, processed, used and stored by TransUnion CIBIL / service providers /transferees on servers that may be located outside of India and to use and /or create a pool /database of the information so collected from me. Furthermore, I agree and acknowledge that the use of this device profile information for the above purpose and its subsequent transfer shall not be made the basis for any complaint, claim, suit, demand or cause of action or other proceeding against the TransUnion CIBIL or the transferees by me or any third party. I further, accept that neither TransUnion CIBIL nor any transferee has made any promises or representations to me in order to induce me to provide this device profile information or seek any consent or authorization in this regard, and that this consent has been provided by my free will. TransUnion CIBIL shall retain this device profile information until withdrawn by me in writing.

I acknowledge and provide my unconditional, explicit consent to TransUnion CIBIL to capture my device information consisting of data elements associated with the device, including the device type, geolocation, browser, and system settings such as language settings , (together, called as "device profile information")

Enquiry | Cibil

What is a Credit Enquiry?

A credit enquiry occurs when someone applies for a loan or credit card.

Each time an ‘individual/consumer’ applies, the lender* can check their ‘Credit Information Report (CIR)’. These checks are recorded as “enquiries” in your CIR.

*Lender refers to any bank or financial institution

Check Your CIBIL Score & Report

Why have I received an enquiry alert?

The Reserve Bank of India (RBI) requires us to notify individuals/consumers whenever a lender requests their credit history and CIBIL Score.

Important Keywords

ECN (Enquiry Control Number)

A unique 9–10-digit number generated when the lender checks your CIBIL Score.

Enquiry Purpose

The type of credit requested like home loan or personal loan.

Enquiry Date & Time

When the lender requested your credit history and CIBIL Score or MFI Score.

How can I check the details of the enquiry alert?

Regularly monitoring your credit information helps protect against identity theft or fraud.Choose a CIBIL Subscription Plan to check details of the enquiry alert received via SMS/email.

Discover how to manage your credit health effectively.

Unlock powerful tools that help build your credit profile and protect you from identity theft.

Starter

Single Purchase

₹118

CIBIL Score is not available with this plan.

Most Popular

Basic

1 Month

₹550

Standard

6 Months

₹800 (save 75%)

₹133/month

Premium

12 Months

₹1200 (save 81%)

₹100/month

Free Plan: You can also avail your FREE Annual Credit Report, available only once a calendar year. Enroll Now

  • Individuals

Individuals

If you have applied for a loan or credit card.

Login if you already have a CIBIL Account.

Log In

What to do if the enquiry does not belong to you?

Principal Nodal Officer (PNO)

Lenders appoint a principal nodal officer (PNO) expected to oversee the overall complaints management process of the bank. You can access this detail here.

Initiate a Dispute

You can initiate a dispute with CIBIL and we will verify the details in our records. Click here

Contact Us

Alternatively, if you are sure that the enquiry does not belong to you, click here to write to us. 

As per the Credit Information Companies (Regulation) Act 2005, no correction, deletion, or addition to any information in the database can be made by CIBIL without confirmation from the concerned lender.

Featured Articles

Learn more about improving your CIBIL score and the role it plays in your financial development.

Why Did I Get an Enquiry on My CIBIL Report?

You may have recently checked your CIBIL Report and noticed an enquiry you don't recognize. Credit enquiries happen when a bank/financial institution has accessed your CIBIL Report, usually in connection with a new credit card or loan application.

Read More

What To Do If You Don't Recognize a credit enquiry On Your CIBIL report?

You check your CIBIL report and see a credit enquiry from a bank/financial institution that does not belong to you.

Read More