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I acknowledge and provide my unconditional, explicit consent to TU CIBIL to capture my device information consisting of data elements associated with the device, including the device type, geolocation, browser, and system settings such as language settings , (together, called as "device profile information") and to use device profile information to identify suspicious and/or high-risk devices used to access any website and mobile applications and detect fraudulent activities. I acknowledge that the information may be shared by TransUnion CIBIL with their service providers. I understand that this device profile information so shared by me basis my express consent can be transferred to, processed, used and stored by TransUnion CIBIL / service providers /transferees on servers that may be located outside of India and to use and /or create a pool /database of the information so collected from me. Furthermore, I agree and acknowledge that the use of this device profile information for the above purpose and its subsequent transfer shall not be made the basis for any complaint, claim, suit, demand or cause of action or other proceeding against the TransUnion CIBIL or the transferees by me or any third party. I further, accept that neither TransUnion CIBIL nor any transferee has made any promises or representations to me in order to induce me to provide this device profile information or seek any consent or authorization in this regard, and that this consent has been provided by my free will. TransUnion CIBIL shall retain this device profile information until withdrawn by me in writing.

I acknowledge and provide my unconditional, explicit consent to TransUnion CIBIL to capture my device information consisting of data elements associated with the device, including the device type, geolocation, browser, and system settings such as language settings , (together, called as "device profile information")

Commercial Enquiry | CIBIL

What is a Credit Enquiry?

A credit enquiry occurs when someone applies for a loan or credit card.

Each time a ‘business/commercial entity’ applies, the lender* can check their Company Credit Report (CCR). These checks are recorded as “Enquiries” in your CCR.

*Lender refers to any bank or financial institution

Check your CIBIL Rank and CCR

Why have I received an enquiry alert?

The Reserve Bank of India (RBI) requires us to notify businesses/commercial entity whenever a lender requests their credit history and CIBIL Rank.

Important Keywords

WON (Work Order Number)

A unique 9–10-digit number generated when the lender checks your CIBIL Rank.

Enquiry Purpose

The type of credit requested like commercial loan.

Enquiry Date & Time

When the lender requested your credit history and CIBIL Rank.

How can I check the details of the enquiry alert?

Regularly monitoring your credit information helps protect against identity theft or fraud. Choose a CIBIL Subscription Plan to check details of the enquiry alert received via SMS/email.

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  • Businesses

Businesses

If you are a business that applied for a loan or credit card.

Login if you already have a CIBIL Account.

If you have subscribed to your Company Credit Report on or before 31st March 2024, Click Here To Login to your account

Log In

What to do if the enquiry does not belong to you?

Principal Nodal Officer (PNO)

Lenders appoint a principal nodal officer (PNO) expected to oversee the overall complaints management process of the bank. You can access this detail here.

Initiate a Dispute

You can initiate a dispute with CIBIL and we will verify the details in our records. Click here

Contact Us

Alternatively, if you are sure that the enquiry does not belong to you, click here to write to us. 

As per the Credit Information Companies (Regulation) Act 2005, no correction, deletion, or addition to any information in the database can be made by CIBIL without confirmation from the concerned lender.