KYC Document Upload

Adherence to Know Your Customer (KYC) norms while submitting your documents is a mandatory requirement for purchasing your CIBIL Transunion score (including CIR) or CCR. The objective of performing a KYC check is to enable CIBIL to provide information to the rightful owner.

Who should upload?

  • You as an individual had an unsuccessful online authentication during the purchase of your CIBIL Transunion Score (including CIR).
  • If you have applied for your Company Credit Report and have still not submitted or are resubmitting your address proof.
  • If you have received a communication from CIBIL to re-send your documents.
KYC Document Upload Process

FOR ONLINE PAYMENTS, Please enter Transaction ID:

Score + Credit Report :

Company Credit Report :


FOR DD PAYMENTS, Please enter DD number :

DD Number :


Email ID :

Phone No. :


Please ensure you upload the KYC COMPLIANT ID AND ADDRESS PROOF.

SCORE + CIR (Individuals)
Accepted Documents
Identity Proof (Any 1)
  • Pan Card
  • Voters Identity Card
Address Proof (Any 1)
  • Bank Statement
  • Electricity bill
  • Telephone bill
Or (Any 1)
  • Valid Passport 
  • Driver's License  
  • Aadhar Card
To download soft copy of Aadhar Card click here
Know more
Upload Documents :
(Max. file size is 2MB per upload)
CCR (Companies/Business Entities)
Accepted Documents
Address Proof (Any 1)
(in the Company name)
  • Bank Statement
  • Electricity bill
  • Telephone bill
Know more
Upload Documents :
(Max. file size is 2MB per upload)

When uploading documents, please note the following:

  1. Please ensure the documents are not password-protected.
  2. If you are uploading Passport/ Driving license as a proof, then please ensure both the pages ( First & Last) are uploaded.
  3. Please upload latest address proof wherein address and transactions are not older than 3 months from current date.

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Alternatively you can dispatch physical copies of your KYC documents to:

  • Consumer Services
  • TransUnion CIBIL Limited
  • One Indiabulls Centre, Tower 2A, 19th Floor,Senapati Bapat Marg, Lower Parel, Mumbai - 400013
  • We request you to mention the transaction id which was emailed to
  • you after making your online payment, on all documents.