In the event that you are not satisfied with the solution or response you have received from TransUnion CIBIL, you can bring this to the notice of our Nodal Officer : Mr. A Sharma.
Address: TransUnion CIBIL Limited, One World Centre, Tower 2A, 19th Floor, Senapati Bapat Marg, Elphinstone Road, Mumbai - 400013
Principal Nodal Officer : Mr. N Pohare
Click here for Online Submission of your grievance. Please note that you will need a valid Service Request Number to escalate an issue.
We will respond in 15 business days.
In case you do not have a valid Service Request Number and you wish to raise an online dispute, Click here. In case you do not have a valid Service Request Number and you need clarification for any other type of query, Click here.
Please Note: If you have already raised a dispute with us and we have replied to you that the bank / credit institution has confirmed that the information reported by them is correct, we request you to contact your bank / credit institution for all such disputes.
To view our Grievance Redressal Policy Click here.
We welcome your feedback because it helps us serve you better.