Consumer Dispute Resolution
How can I correct information in my CIBIL report?
You can initiate a dispute online with CIBIL to address inaccuracies, account ownership, and duplication of information appearing in your credit report.
Dispute Resolution is a FREE service offered by CIBIL
What is the process to raise a dispute?
A dispute can be raised for inaccuracies identified in your CIBIL report.
- This data may have been incorrectly reported or not updated regularly by your banks/financial institutions.
- You may identify and raise a dispute for your report through the online dispute form.
- CIBIL will assist you in reaching out to the lenders to seek resolution of the disputed data.
As per the Credit Information Companies (Regulation) Act 2005, no correction, deletion or addition to any information in the database can be made by CIBIL without confirmation from the concerned bank/financial institution.
What can I dispute in each section of my Credit Report?
- Account Information
- Personal Information
- Contact Information
- Enquiry Information
Your bank/financial institution will report any recent payments in your loan account/credit card to TransUnion CIBIL in ~30 - 45 days.
If you have made a recent payment, kindly allow ~30-45 days after the payment date for the same to reflect in your CIBIL Report.
Your bank/financial institution will report any recent payments in your loan account/credit card to TransUnion CIBIL in ~30 - 45 days.
If you have made a recent payment, kindly allow ~30-45 days after the payment date for the same to reflect in your CIBIL Report.
Accounts reported as 'closed' will continue to reflect in your CIBIL report regardless of its ageing after closed.
Please reach out to the reporting bank / financial institution for the desired changes in your report.
Your bank/financial institution will report any recent payments in your credit card to TransUnion CIBIL in ~30-45 days.
The date of data submission to TransUnion CIBIL will vary from the date of the statement, hence the amount shown in the report may also vary. Because of this you might observe some difference due to these dates.
Information available in this section is reported by your banks / financial institutions and is based on the data collected by them during your loan / credit card application.
This information will change once you update your latest information to your banks / credit institutions. In turn, they will report the updated information to TransUnion CIBIL, after which the details will be updated here.
Information available in this section is reported by your banks/ financial institutions and is based on the data collected by them during your loan/credit card application.
As per the Credit Information Companies (Regulation) Act of 2005, CIBIL cannot make any correction, deletion, or addition to any information in the database without confirmation from the relevant bank/financial Institution.
Information available in this section is reported by your banks / financial institutions and is based on the data collected by them during your loan / credit card application.
Please raise a dispute with us and we will verify the details in our records.
Information available in this section is reported by your banks / financial institutions and is based on the data collected by them during your loan / credit card application.
This information will change once you update your latest information to your banks / credit institutions. In turn, they will report the updated information to TransUnion CIBIL, after which the details will be updated here.
Information available in this section is reported by your banks / financial institutions and is based on the data collected by them during your loan / credit card application.
This information will change once you update your latest information to your banks / credit institutions. In turn, they will report the updated information to TransUnion CIBIL, after which the details will be corrected here.
Information available in this section is reported by your banks / financial institutions and is based on the data collected by them during your loan / credit card application.
Please raise a dispute with us and we will verify the details in our records.
When you apply for new credit, lenders will often check your credit report, which can have a marginal impact on your CIBIL Score. Applying for credit, too frequently in a short period of time can therefore negatively impact your CIBIL Score.
Please raise a dispute with us and we will verify the details in our records.
Alternatively, you can raise a dispute by writing to this address:
TransUnion CIBIL Limited
One World Center, Tower 2, 19th Floor,
Senapati Bapat Marg, Elphinstone Road, Mumbai - 400 013
Click here to write to us.
Dispute Resolution Process
